Located outside the shopping centre, next to the Barber’s Pod at the H&M entrance to Serpentine Green, our 24/7 self service pod means you can drop off or pick up your clothes at any time of the day or night, any day of the year. Standard turnaround time is 2 working days.
You need a membership card to unlock the doors for which you have to initially Register.
Once you have your cards you can use them to drop off and pick up, at your convenience, time and time again.
Peters’ Cleaners’ 24/7 self-service pods provide dry cleaning and laundry with maximum convenience without compromising on service. As there is no human contact they are also COVID-19 safe. The doors unlock when you present your membership card for which you have to complete a one time registration process.
To access our pods you need a membership card. To get your cards, register online and set up an account. You only have to do this once!
When setting up an account you will be required to give your name, contact details and enter your credit card details. Peters’ Cleaners uses a secure portal provided by a third party to ensure all your details are protected.
Once you register, we activate the account, issue your cards and post them to you. Please don’t worry if your account isn’t immediately activated. This can sometimes take up to 24 hours.
Once you receive your cards, using the pods is as easy as 1,2,3……
Put your dry cleaning and laundry into a bag with 1 of your membership cards and secure tightly. If you have any special instructions, write us a note and put it in the bag.
When at the pod, present your card to the scanner at the drop off door. The scanner will beep and after 2 seconds the door will unlock. Open it and deposit your bag, Please make sure you then close the door.
We then collect your clothes, check them for any special treatment that may be required and log them in. You receive an email to confirm that we have collected your clothes and taken payment. You can log into your account at any time to get the detail s of all your orders.
We follow our 7 steps of cleaning and when we are happy that your clothes are in the best possible condition they can be, we return them to the pod for you to collect. We send you an email to let you know they are ready for collection.
Once you have received our email, present your card to the scanner on the pick up door of the unit. The conveyor inside the unit will retrieve your clothes. Once they have been retrieved, the door will release and you can take them. Your membership card and receipt will be returned with your clothes so you can use your card again and again. Hand sanitise after using to be COVID-19 safe.
It’s as easy as that!